Saturday, 25 October 2014

Day Trip To Palma - Thomson Dreamliner 787

A note from Joelle... 

♫ ♪ 'Volare' - The Gipsy Kings ♫ ♪

I've been stuck in cold, grey Aberdeen for so long now, I had forgotten what the sun looked like. So when Thomson Airways invited me on a trip to Palma, Mallorca on the new Dreamliner 787 I couldn't help but squeal and do a little happy-dance!
Here's a photo diary and some info about Thomson Airline's exciting new plans for #FutureFlying!
 This was definitely the lightest I had ever travelled out of the country!
Clutch - Primark (I know, right?!)
Sunglasses - ASOS
I arrived bright 'n' early and met up with with the blogging crew (Katie, DaisyXanthePoppy and Alison) as well as some other journalists. We whizzed through security and headed straight for the departure gate.
Goodbye grizzly, grey England!
We were greeted in lovely smiles from the staff, which was really nice. I notice these things as I am used to travelling on other airlines where staff do not even look at you!
When we took our seats in Premium Economy, it was hard not to play around with the super-cool mood lighting feature. It's something I had never heard of on planes, but is a really cool feature! Personalising your view to suit your mood? Thomson have you covered!
Windows on the Dreamliner 787 are 30% bigger than regular plane windows, allowing passengers in the aisle to also be able to admire the view!
 - Bigger, padded seats with foot rests
 - More leg room!!!!
 - TV set and headphones to use on the journey (Film playlist is updated every month)
As soon as we set off, I put my feet up, sipped some bubbly and admired the beautiful sky view. It's hard to imagine we were in 3 degree thunderstorms just minutes ago.
Here are a few of Thomson's exciting #FutureFlying plans as outlined by Carl Gissing (Director of Customer Service at Thomson), David Burling (MD of TUI UK & Ireland) and Cpt. John Murphy: 
 - Beach Snack Bar on the 787 MAX
 - Duo Seating for couples on the 787 MAX
 - Family booth (four seats around a table) on the 787 MAX
 - Complimentary drinks in Premium and Economy 
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Now THIS is what plane food should be like!
Spanish-themed warm breads, sweet capsicum and onion tortilla, roared vine tomatoes, baked portobello mushrooms with sautéed peppers and a balsamic glaze!

Seasonal fruit skewers with strawberries, dragonfruit (my favourite!), melon, kiwi, pineapple and pomegranate.
Thomson are ahead of all other British Airlines when it comes to air cuisine. There was nothing left on the plate within the space of ten minutes!
Okay, just one last look...
Hello Mallorca! Ain't she pretty?
Here is the wonderful Cpt. John Murphy (our Pilot) giving us a wee tour of the cockpit. So many buttons to press look at!


John outlined some pretty cool features of the Dreamliner 787:
 - At 43,000 feet, the Dreamliner flies higher, quieter and smoother than any other aircraft
 - Staff are gifted iPads to use onboard to help customers with questions and queries, quickly
 - More fuel efficient too!
787 Dreamliner cockpit

Co-Pilot Joelle, ready to take off! 
I met a lovely Air Stewardess named Vicky. She has been with Thomson for more than twelve years and hearing her speak so highly about her job and her travels was truly special.
We stepped off the plane and into 27 degree heat - no one was complaining!
Hi, Daisy! 
Thomson even gave their loyal customers the chance to name the Dreamliner 787, and this is what won!
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We were greeted by the Thomson Palma crew and headed into Ca'n Eduardo - a seafood restaurant with a stunning terrace area.

We mingled with journalists and holiday reps about the trip so far and also about the new Ipad scheme, which all reps and air staff are given to personalise customer service.
Classic, crispy calamari, and spinach croquettes and cava were on the menu first.
The main course arrived, much to everyone's delight. I went for a beef steak (well done), with hasselback potatoes, chunky chips and a roasted vegetable skewer!
Next up was this dessert platter of Spanish pastries and meringue treats - they really did spoil us, didn't they?
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After the meal, we all headed out to enjoy a few hours in Palma. The blogger girls perused around Palma Harbour, soaking in the marine and city atmosphere!
Daisy and I lapping up the sun!
Palma Harbour is ideal for after-meal walks, romantic strolls and sightseeing!
La Seu, Palma Cathedral stands tall above the aromatic lime trees.
Stuffed to the brim with delicious food and slight tans, we piled back on to the coach and waved goodbye to beautiful Palma.
 Back on board, we were all surprised with our favourite drinks (soft or alcoholic), all personalised to our taste! We were asked about our favourite drinks over lunch, but I didn't think much of it at the time. I was served a J2O, which I luuuuuuurve! What a wonderful perk!
Passengers on nighttime flights can receive hot drinks, warm cookies  and a (very cosy) duvet that I was reluctant to give back! This fabulous scheme launches in February 2015.
Thomson truly believes that the holiday experience starts with the flight and their holiday-makers come first.
After meeting the genii behind the press, business and hospitality sectors, it's safe to say that Thomson's services are second-to-none.
Being a student, who studies in another country, I am so used to Airlines that genuinely do not care about their customers. And as I am sometimes quite nervous about flying, it was lovely to feel well looked-after and safe on these Thomson flights.

I can't thank the team enough for inviting me! I now have to convince my family to book a Thomson holiday to Costa Rica next year (available from November 2015) - I am sure they won't be able to resist after reading this!

I did not really know much about Thomson before I came on this trip. However, seeing with my own eyes the passion of the staff (both on ground-level and air-level), it's clear that they are really revolutionising holiday travel. Any customer who chooses to fly with Thomson are making a great decision!

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